The Directory of the Trauma Managers Association of California includes both hospital and EMS agency trauma managers from across the state.
The list of current members is available in the Members Only section of the website.
2024 Board of Directors
Crystal is an experienced trauma program manager for Mercy Medical Center Redding, a Level II trauma center. She has consistently shown her leadership and teamwork and will bring a unique perspective and varied experience to this role. In her previous roles as TMAC Director at Large - Hospital and President-Elect, Crystal has worked tirelessly to improve member participation. She is collaborative, has a passion for this organization, and with her knowledge and experience she will advance TMAC as a positive and growing organization.
Professional Summary: Highly effective leader with proven track record of improving quality of care, streamlining process,improving HCAHPS score and high employee satisfaction rates. Extensive knowledge of hospital budget and finances. Expectional healthcare management skills with high level of process improvement, data management, performance metrics, staff development and retention experience. Strategic thinker with an ability to create feasible plans for improvements and to devise appropriate implementation strategies.
Jennifer is the trauma program manager for UC Davis, a Level I trauma center. Jennifer has functioned in many different roles within the trauma system. She has been an ICU and ED nurse and obtained her ACNP in 2010. As an ACNP she excelled, becoming the NP supervisor. She is an ATCN instructor and is affiliated with STN, ATS and is in good standing with TMAC. She provides support and outreach to other trauma centers and is a wealth of knowledge for her colleagues.
Jennifer has been in her current role as Trauma Manager for Adventist Health and Rideout since 2014, and worked in the Emergency Department prior to that since 2002.
She has been through 4 successful ACS site visits, with the last one in 2020 and zero deficiences. Her faciltiy is set
to have their next site visit in a few weeks. She is very active with our community outreach, injury prevention
programs. Jennifer is currently a Matter of Balance master trainer and loves getting involved with community events.
Loreen has been the Specialty Care Coordinator for Inland Counties EMS Agency since 2017. In her role she provides EMS and Hospital oversight for STEMI, Stroke, Trauma and EMS for Children. She is involved with Site Surveys, Hospital Designation, Policy and Protocols, Hospital Contracts, and CQI coordination for both hospitals and EMS agencies.
Many people have dedicated their time and energy to TMAC, which has made it the premiere organization for trauma professionals in the state of California.
Below are individuals who have most recently served on the Board of Directors
Susan is recently retired. She has been serving TMAC since 2013. She received her Bachelor of Science in Accounting from the University of Phoenix. Susan has a long work history in administrative duties, technical writing, information technology and accounting support. She is a veteran of the U.S. Army. Over the course of her civilian work experience, she has served city, county and federal government agencies as well as the private sector.